If you have any queries regarding your tickets please contact your point of sale which is Cadogan Hall or WhatsOnStage. Club 11 London are unable to help with any tickets issues.

If you have to collect tickets from the box office please allow enough time to do so. We suggest arriving at least 45-60 minutes prior to the concert to allow time to collect tickets and for bag checks to be completed.


Cadogan Hall, Sloane Square - Nearest Tube is Sloane Square on the District/Circle Line. Doors to the venue will open approximately 30 minutes prior the concert, but please do be early as bag checks may delay admission. Admission into the auditorium is strictly prohibited before doors open.

The concert(s) will start promptly at 3pm and 730pm on 31st March

The concert(s) will start promptly at 230pm and 630pm on 1st April.

Cadogan Hall is in a residential area so please be mindful when leaving the venue. Please bring your tickets with you. We anticipate the event to sell out and will not be admitting people without a valid ticket or reference number & ID.


The concert will be approximately 90 minutes long with a 15 minute interval.

31st March: The 3pm concert should finish by 445/5pm at the latest / The 730pm concert should finish by 915/930pm at the latest

1st April: The 230pm concert should finish by 415pm at the latest / The 630pm concert should finish by 815/830pm at the latest


There are no press tickets or complimentary reviewer tickets available for this concert.


Meet and greets are NOT included in the ticket price unless explicitly stated at the time of purchase. There are approx 30 special VIP tickets that allow you to be part of a group meet. This special meet and greet is limited to 45-60 minutes.  You can take photos at the meet and greet and have a chance to speak to Carrie, but remember there will be approx 30 people for her to speak to in the hour, so be fair and remember that Carrie has to speak to everyone.

Meet and Greet times: 31 MARCH SATURDAY - 730pm SHOW START - MEET AND GREET AT 6PM for 1 HOUR - Please arrive for circa 545pm

Meet and Greet times: 01 APRIL SUNDAY - 630pm SHOW START - MEET AND GREET AT 5PM FOR 1 HOUR - Please arrive for circa 445pm


We strongly demand that you do not take photos or film during the show, this includes any live streaming. It ruins the experience for those around you and also yourself. More importantly it will be breaching copyright, venue licencing, artist and musicians rights. If we do find recordings from the show online e.g.  YouTube or social media we will demand its removal. It is a criminal offence to post copyrighted material without the owners permission. Ushers will ask you to stop filming or taking photos. Just keep your phone and camera in your bag/pocket and please enjoy the show!


The concert, at this point, will not be live streamed or recorded. If this changes we shall advertise this via Carries social media channels.


We will be selling lots of merchandise at both concerts, including Carries books, signed posters and many more things.  Cash is the preferred method of payment. All debit and credit card transactions will incur a small % administration charge. Signed items will be available to purchase but Carrie will not be coming out to sign any items.


We appreciate a lot of fans will want to meet Carrie at Stage Door, but Carrie will not be leaving via stage door after the concerts to sign merchandise or do any meet and greets. If you would like a meet and greet there are a limited number of VIP tickets available. Therefore we request that fans do not wait at stage door after both shows. Cadogan Hall is in a residential area so please do respect the neighbours and leave the show quietly.


Carrie always appreciates your generous gifts, but she requests that rather than sending gifts to Cadogan Hall stage door that you donate money to her chosen charity which is COPPAFEEL - who's website is here